Deliveries and Returns


  • Metropolitan France, Belgium, Monaco and Andorra

Delivery by Colissimo collection point in 2 to 3 working days - 5€ and Free from 150€ of purchase

Home delivery in 2 to 3 working days (Colissimo without signature) - 8€ and Free from 200€ of purchase

Home delivery in 2 to 3 working days (Colissimo with signature) - 10€ and 7€ from 150€ of purchase

  •  DOM TOM :
Home delivery in 11 to 18 working days (Colissimo with signature ) - 12€


With Colissimo Point Retrait you have several options to choose from to collect your parcel:
  • At La Poste, you can choose the post office to which you wish to have the parcel delivered among the 9,500 post offices available throughout mainland France.
  • In Pickup relay, you can choose one of the 15,000 local merchants in the Pickup network, near your home, place of work or vacation, to which you wish to have your parcel delivered.
  • In Pickup locker, you can choose one of the 500 automatic lockers to have your parcel delivered. Located near bus stations, metro, parking lots, shopping centers, etc.), they are available 24/7.


    Standard delivery times.

    • European Union countries - €8 in the Pickup network and €12 by Colissimo with signature
    • Switzerland - 12€ in Colissimo with signature
    • United Kingdom - €12 by Colissimo with signature
    • Canada - €28 in Colissimo

    Outside mainland France, customs or import taxes may be added to the price of our products. These costs apply independently of the customs declaration provided by Géopélie, and are at your expense upon delivery.


    If your purchases do not suit you, you have a period of 14 days after receipt of your order to return them to us.

    During the holidays, return and exchange times will be extended.

    We can only accept items returned in perfect condition (unworn, unstained, undamaged, unwashed) and complete (with the original elements: product labels, packaging).

    Upon receipt of your items, we will offer you an exchange or a refund.

    To return a product, simply contact the customer service via this form and indicate your name, order number and which product(s) you wish to return or exchange.

    Here are the conditions by country:

    • Metropolitan France (Colissimo) - Free

    We will provide you with a prepaid return label by email which will allow you to return your order free of charge. All you have to do is print it and stick it on your return parcel.

    Please note that this return voucher is valid for 1 week. After this one week period, the return costs will be at your own expense.

    • Overseas Territories, European Union, Switzerland, United Kingdom and Canada - At your expense

    Using the carrier of your choice, return your order to the following address: Géopélie, 44 rue du Port aux Cerises, 44240 La Chapelle sur Erdre, FRANCE

    Be sure to keep the tracking number in order to follow the delivery to our premises.

    Upon receipt of your return, we will process it within a maximum of 14 days and send you a confirmation email.